Returns

You’re welcome to return any item bought directly from us, as long as they are in the original condition; unworn, new condition and the swing tags attached with the original packaging, and within the 14 day return period after you receive the item.  

Please return your item to us at Regatta Headquarters, as per the address below. If you are posting your item, please make sure it is packaged appropriately and you use a tracked service as we cannot be held responsibility for items lost or damaged in the post.  

Henley Royal Regatta Shop 
Regatta Headquarters 
Henley-on-Thames 
RG9 2LY 
UK 

We aim to have your return processed as quickly as possible, however during busy times this can be up to 14 working days.  

Once your refund has been processed, funds should reappear back into your account within 1-7 working days of the return being processed, depending on your banking provider.  

For further information regarding our returns policy or any other queries, please do not hesitate to contact us at shop@hrr.co.uk or on 01491 572153.